ICT applications as e-health solutions in rural healthcare in the Eastern Cape Province of South Africa.

Information and Communication Technology (ICT) solutions (e.g. e-health, telemedicine, e-education) are often viewed as vehicles to bridge the digital divide between rural and urban healthcare centres and to resolve shortcomings in the rural health sector. This study focused on factors perceived to influence the uptake and use of ICTs as e-health solutions in selected rural Eastern Cape healthcare centres, and on structural variables relating to these facilities and processes. Attention was also given to two psychological variables that may underlie an individual&s acceptance and use of ICTs: usefulness and ease of use. Recommendations are made with regard to how ICTs can be used more effectively to improve health systems at fi ve rural healthcare centres where questionnaire and interview data were collected: St. Lucy&s Hospital, Nessie Knight Hospital, the Tsilitwa Clinic, the Madzikane Ka-Zulu Memorial Hospital and the Nelson Mandela General Hospital.

Advocating a Quality Assurance Model for the Implementation of E-Health Solutions in Rural South Africa.

This companion-discussion paper advocates the need for a quality assurance model for successful acquisition of e-health solutions in rural healthcare centres. We argue that the quality of the entire system is highly influenced by the quality of the processes used to acquire, develop, implement and maintain it. Central to these processes is the incorporation of user participation that adopts a 'bottom-up' rather than a 'top-down' approach. We present a selection of literature of relevance to the research work in progress, with a view to understanding ways in which quality assurance methodologies can be used to add value and ensure high quality care and service delivery in rural South Africa.